Terms & Conditions…
GROUP PRE-BOOKED TASTING EVENTS:
These are the specific details of your event and state parameters of the event as well as the date and time of your booking with The Whisky Clubs Group. These are what the booking and financials relate to when discussing the event.
When you book with The Whisky Clubs Group, we will issue you an invoice which will include a payment schedule based on an agreed cost per head. This will also state when monies are owed depending on the date of your booking.
This will be:
– 50% deposit of an agreed contracted minimum number of guests is due on confirmation and is non-refundable. The booking is not confirmed until this has been paid and we advise you think realistically about a minimum to contract to.
– 50% due two weeks before the event. If you have any additional guests, the fee for these people will be expected at this time.
– If guests cancel, we can amend the final amount as long as it does not go below the contracted minimum number of guests.
– If you need to cancel your tasting event you will be liable for the 50% deposit. This is non-refundable.
– If the rest of the monies have been paid by the two weeks prior to your tasting event, these cannot be refunded either.
– If the final 50% has not been paid, as long as the contracted minimum has been reached, then the booker will not be liable for this.
In the unlikely event of The Whisky Clubs Group having to cancel your booking, we will:
– Try to book another venue for the same day if your event can only happen at the specified time and date.
– If it is not time sensitive, offer you another date and time with the same arrangements.
– Offer you a full refund of all monies that have been paid at the time of cancellation.
– We reserve the right to remove a person or persons from an event due to unreasonable behaviour, damage to the venue, or our property, or if any of our staff suffer abuse. No refunds will be given.
TICKETED EVENTS & FESTIVALS:
- Transfers & Refunds
- Late Attendance
- Over 18s only
- Weather conditions
- Our cancellations