How to Redeem your Gift Voucher

If you’ve been gifted a voucher to spend at The Whisky Club you can use this towards your bill at the bar, one of our brand tasting events or a private tasting.

For contact details and further instructions please see the details printed on your gift card or take a look at our Gift Voucher Terms & Conditions.

Spending at the bar

If you wish to spend your voucher on drinks at the bar, please simply present your voucher when you come to pay your bill. Please note when you come in you will need to make sure you bring the slip of paper stapled to the gift-card with the Izettle voucher code printed, as it will need to be scanned. Any ‘change’ will be issued as a gift voucher.

Ticketed events

To use your voucher towards one of our tasting events please email us with details of the event you’d like to attend, giving us as much notice as possible. Please also include a clear photograph of your voucher displaying the voucher code beginning “IPG…”

Where possible, we will lock off a ticket for you and process your voucher as payment. We will invoice for anything outstanding from the ticket fees, payable on receipt, or issue any ‘change’ as a voucher which will be emailed to you. Your ticket will be emailed to you.

Private tastings

If you have been gifted a private tasting i.e. A World of Whisky, please email us with your preferred date and time to book, along with a clear photograph of your voucher displaying the voucher code beginning “IPG…We’ll book you in subject to availability and confirm via email. Once the booking is made the sale is final and the voucher will not be refunded. If you need to change the date of your booking you may do so once within the boundaries of the voucher’s validity. Cancellations or date changes made within a week of your booking will not be granted or refunded.

If you’d like to change the package you’ve been booked on to, or if you’ve not been gifted a package but would like to put your voucher towards one, you’re welcome to do so. You’ll simply need to email us with all details of your voucher and the package you’d like to book, as well as the date & time you’d like to come in. Provided we have availability we’ll book you in and you’ll be invoiced for any of the difference to confirm the tasting.

 

Please note Event Tickets and Private Tastings are non-refundable as per our Booking Terms & Conditions.